Webeedream Technologies
Legal & Governance Standard

Terms & Conditions

Our commercial policies, statement of work governance, IP ownership guidelines, and SLA commitments for software development and SaaS platforms.

Last Updated: August 18, 2026Version: 2.4Global Commercial Standard
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100% Code Ownership

Clients own all custom code, UI designs, and database schemas upon full milestone payment settlement.

30-Day Bug Warranty

Every custom software build includes a complimentary 30-day post-launch warranty for defect remediation.

99.9% SaaS Uptime

Our enterprise SaaS products (ERP4Schools, HRNITI, WPTrivo, SolarCRM360) are backed by 99.9% availability SLAs.

Strict Mutual NDA

Complete confidentiality protection for all proprietary project briefs, trade secrets, and API credentials.

SECTION 01Contractual Scope

Acceptance & Binding Agreement

Key Principle:Engaging Webeedream's engineering services or accessing our platforms constitutes a legally binding acceptance of these Terms.

These Terms and Conditions (“Terms”) constitute a legally binding contract between Webeedream Technologies Pvt. Ltd. (“Webeedream”, “we”, “our”, or “us”) and the business entity or individual (“Client”, “User”, or “you”) accessing our website at webeedream.com, engaging our custom software development services, or subscribing to our SaaS applications.

By signing a formal Statement of Work (SOW), executing a Master Services Agreement (MSA), or using our digital platforms, you agree to comply with and be bound by these Terms in full.

If you are entering into this agreement on behalf of a company or legal entity, you represent and warrant that you possess the full legal authority to bind that entity.

SECTION 02Project Governance

Services & Statements of Work (SOW)

Key Principle:All engineering engagements are governed by bespoke Statements of Work detailing deliverables, timelines, milestones, and acceptance criteria.

Webeedream delivers a comprehensive suite of IT solutions including custom web application development, native iOS & Android apps, AI & autonomous agent implementations, cloud architecture, and UI/UX product design.

Statement of Work (SOW)

Each engagement is formalized via an SOW outlining scope definitions, functional specifications, technology stacks, sprint milestones, and delivery timelines.

Change Management Process

Modifications or feature additions outside the baseline SOW are evaluated through a formal Change Request (CR) specifying any timeline adjustments and hourly fee impacts.

SECTION 03Client Obligations

Client Responsibilities & Cooperation

Key Principle:Timely asset provisioning, responsive feedback, and legal compliance of supplied materials ensure seamless delivery.

To ensure high-velocity engineering and milestone adherence, the Client agrees to:

Timely Asset Provision: Deliver required branding materials, API credentials, third-party licenses, content assets, and domain DNS access in accordance with agreed project schedules.
Review & Approvals: Review sprint demos, wireframes, and test builds within five (5) business days of milestone submission.
Legal Clearance of Content: Ensure that all logos, trademarks, text, and media supplied do not infringe upon any third-party copyrights or intellectual property rights.
SECTION 04IP Rights & Ownership

Intellectual Property & Code Ownership

Key Principle:Full ownership of custom code and design deliverables transfers exclusively to the Client upon final milestone payment.

Our IP policy is structured for absolute client confidence and commercial freedom:

PROVISION 01

Custom Deliverables

Upon 100% financial settlement of the agreed project fees, all bespoke code, repository commits, Figma files, and database schemas transfer to the Client.

PROVISION 02

Pre-Existing Frameworks

Webeedream retains ownership of its internal boilerplates and tools. Clients receive a perpetual, royalty-free, worldwide license to use and modify them as part of their build.

PROVISION 03

Portfolio Rights

Unless explicitly restricted under a written NDA, Webeedream reserves the right to display project case studies and public metrics in our digital portfolio.

SECTION 05Commercial Terms

Invoicing, Milestone Payments & Taxes

Key Principle:Clear milestone-based financial schedules with standard 7-day payment windows and transparent invoicing.

Commercial engagements follow transparent payment schedules tied to verifiable project milestones:

Milestone Payment Windows

Invoices are payable within seven (7) business days of issuance via international wire transfer, ACH, or corporate card.

Statutory Taxes & GST

All fees are exclusive of applicable Goods and Services Tax (GST) or international withholding levies unless specified.

Late Settlement Policy

Invoices overdue past 14 days may accrue late interest of 1.5% monthly and may result in the temporary pause of active sprints.

Currency & Exchange

Pricing is quoted and settled in USD, EUR, GBP, or INR as designated in the governing Statement of Work.

SECTION 06Quality Assurance

Testing, UAT & 30-Day Bug Warranty

Key Principle:Every custom build includes a 14-day formal UAT phase followed by a 30-day post-launch warranty at zero extra cost.

We pride ourselves on technical excellence and back our code with structured quality guarantees:

14-Day User Acceptance Testing (UAT)

Upon staging delivery, Clients have a dedicated 14 calendar day window to perform user testing against the approved functional specifications.

30-Day Post-Launch Bug Fix Warranty

Following production launch, Webeedream will fix any reproducible code defects, edge case errors, or specification deviations free of charge for 30 days.

Warranty Exclusions:Issues stemming from unauthorized third-party modifications, third-party API outages (e.g. OpenAI, Stripe), or major browser/OS updates released after launch.
SECTION 07SaaS Terms

SaaS Product Subscriptions & Uptime SLA

Key Principle:Our proprietary SaaS solutions operate under 99.9% uptime commitments with dedicated tenant isolation.

For organizations utilizing our SaaS products (including ERP4Schools, HRNITI, WPTrivo POS, and SolarCRM360):

99.9% Availability SLA

We target 99.9% server uptime, excluding scheduled off-peak maintenance windows announced at least 48 hours in advance.

Tenant Data Ownership

All business records and student/employee/customer data entered into SaaS instances remain 100% your proprietary property.

SECTION 08NDA Protection

Confidentiality & Non-Disclosure

Key Principle:Mutual non-disclosure obligations protect all trade secrets, technical diagrams, and business communications.

Both parties agree to hold all non-public technical, commercial, strategic, and financial information disclosed during the engagement in strict confidence. Neither party shall disclose Confidential Information to third parties without prior written consent, except to authorized employees and contractors bound by equivalent NDA terms.

SECTION 09Legal Limitations

Limitation of Liability & Indemnity

Key Principle:Standard commercial liability protections capping aggregate exposure to project fees paid in the preceding 3-month window.

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, special, or consequential damages (including loss of profits, data corruption, or business interruption).

Webeedream's total aggregate liability arising out of any engagement shall not exceed the total fees actually received by Webeedream from the Client under the applicable SOW in the three (3) months preceding the incident.

SECTION 10Jurisdiction

Governing Law & Dispute Resolution

Key Principle:Governed by the laws of India, with amicable executive negotiation followed by competent jurisdiction in Uttar Pradesh, India.

These Terms and any related agreements shall be governed by and construed in accordance with the substantive laws of India.

Any dispute arising from or in connection with these Terms shall first be addressed through good-faith executive escalation. If unresolved within thirty (30) days, the dispute shall be submitted to the exclusive jurisdiction of the competent courts of Lucknow / Uttar Pradesh, India.

QUICK ANSWERS

Frequently Asked Questions

Have specific questions about our legal policies?

Our compliance team and legal advisors are available to provide custom contract reviews, NDAs, or Data Processing Agreements (DPA).

Contact Legal Department